Protect Your Home.
Document Its Condition.
Be Better Prepared Before the Storm.
A proactive property documentation and maintenance program designed to help protect your home and help you be better prepared as a policyholder if you ever need to file an insurance claim.
What did your home look like BEFORE the storm?
If you ever have to file a claim, one of the questions that may arise is whether damage was caused by the recent event or existed beforehand.
That’s where documentation matters.
Your Hometown Hero inspection reports provide dated photographic documentation of visible conditions observed during your inspections. That documentation may be provided to your insurance agent or carrier if you later experience a loss.
It doesn't guarantee that a claim will be covered or approved. But instead of relying solely on someone's memory of what the property looked like before the storm, you have documentation.
TWO PROFESSIONAL INSPECTIONS. TWO DETAILED REPORTS.
Each year you’ll receive two professionally prepared PDF reports with photos of the visible conditions observed at your property.
Keep it for your records.
Share it with your insurance agent.
Be prepared if you ever need it.
What did your home look like BEFORE the storm?
If you ever have to file a claim, one of the questions that may arise is whether damage was caused by the recent event or existed beforehand.
That’s where documentation matters.
Your Hometown Hero inspection reports provide dated photographic documentation of visible conditions observed during your inspections. That documentation may be provided to your insurance agent or carrier if you later experience a loss.
It doesn't guarantee that a claim will be covered or approved. But instead of relying solely on someone's memory of what the property looked like before the storm, you have documentation.
TWO PROFESSIONAL INSPECTIONS. TWO DETAILED REPORTS.
Each year you’ll receive two professionally prepared PDF reports with photos of the visible conditions observed at your property.
Keep it for your records.
Share it with your insurance agent.
Be prepared if you ever need it.
We’re Looking At More Than Your Roof
Your home is more than shingles. That’s why every Hometown Hero inspection looks beyond the primary roof system and documents other visible exterior areas that could be affected by storms or changing conditions.
Your inspections may include documentation of:
- Shingles and overall roof condition
- Granular loss, discoloration and algae
- Hips, valleys, ridges and gables
- Flashing and roof penetrations
- Vents, pipe boots and turbines
- Skylights and visible solar-panel components
- Fascia, soffit and gutters
- Roofing above and below patios and porches
- Chimneys and chimney flashing
- Siding
- Garage Doors
- Window screens
- Foundation and visible ground erosion
- Exterior crawl-space areas
- Exterior portions of A/C units
- Mailboxes
- Trees surrounding your home
- Trees on neighboring properties that may present a visible concern to your home
We’re Looking At More Than Your Roof
Your home is more than shingles. That’s why every Hometown Hero inspection looks beyond the primary roof system and documents other visible exterior areas that could be affected by storms or changing conditions.
Your inspections may include documentation of:
- Shingles and overall roof condition
- Granular loss, discoloration and algae
- Hips, valleys, ridges and gables
- Flashing and roof penetrations
- Vents, pipe boots and turbines
- Skylights and visible solar-panel components
- Fascia, soffit and gutters
- Roofing above and below patios and porches
- Chimneys and chimney flashing
- Siding
- Garage Doors
- Window screens
- Foundation and visible ground erosion
- Exterior crawl-space areas
- Exterior portions of A/C units
- Mailboxes
- Trees surrounding your home
- Trees on neighboring properties that may present a visible concern to your home
Protection When Something Actually Happens
Documentation is important. But when there’s damage, you may need someone to actually show up.
Emergency Tarping Included
If sudden roof damage is causing or is reasonably likely to cause imminent water intrusion, your Plan includes one emergency tarping mobilization per Plan Year.
- Within our designated Alabama service counties, Hometown Roofing targets a response within 24 hours after confirming the request and receiving the necessary authorization, information and safe access.*
- The included benefit provides temporary tarping of up to 200 square feet (2 squares) or $250 in retail value, whichever limit is reached first.
Minor Maintenance & Repairs Included
Sometimes the problem doesn't require a major repair.
Your Plan includes up to 100 square feet of minor repair area or $250 in total repair value per Plan Year, whichever limit is reached first.
Depending on the condition, that may include:
- Securing loose nails
- Tightening or replacing loose screws
- Applying roofing sealant, silicone or caulk
- Replacing a limited number of shingles
- Other minor roofing adjustments that can reasonably be completed during the service visit
The goal is simple: when we find a small problem that falls within your Plan benefits, we want to address it before it has the opportunity to become a bigger one.
Choose the Plan that Fits Your Home
Two Professional Inspections Each Year
Detailed Photographic Reports
Emergency Tarping
(1 per Plan Year)
Minor Maintenance & Repairs Included
Peace of Mind All Year Long
what your home looked like before it.
You insure your home hoping you’ll never have to file a claim. the Hometown Hero Protection Plan helps you take another step: Inspect it, document it, maintain it, and establish a record before something happens.
*Insurance coverage and claim decisions are determined solely by the applicable insurance provider. Hometown Roofing does not act as a public adjuster and does not guarantee coverage, claim approval, or payment. Emergency tarping is subject to the terms,
geographic limitations, response conditions, and benefit limits
contained in the Hometown Hero Protection Plan Maintenance &
Service Agreement.
The Fine Print
Minor Maintenance Included
- Securing loose nails.
- Tightening or replacing loose screws.
- Applying sealant, silicone, or caulk.
- Replacing a limited number of shingles.
- Making other minor roofing adjustments that can reasonably be completed during the service visit with available materials and equipment.
Once either the 100-square-foot limit or $250.00 repair-value limit has been reached during a Plan Year, additional work will no longer be considered included maintenance and will instead be treated as a separate repair.
Repairs Requiring Additional Work
Contractor will notify the Homeowner, provide recommendations, pricing, and a separate Maintenance/Repair Contract for approval.
Authorization of Additional Repairs
Additional work requiring labor, materials, equipment, or multiple visits requires written approval.
Payment Terms for Additional Repairs
Net 15 Days. Payment in full due within fifteen (15) calendar days from invoice date.
Insurance Reporting
Inspection reports may assist with insurance documentation but do not guarantee claim approval.
Limitations
This plan is a maintenance and inspection program and is not a warranty or insurance policy.
All Plan Details
Click below to view the Maintenance & Service Agreement